Christensen Dental Consulting has spent many years developing practical yet successful methods to assist you and your dental practice in improving the following day-to-day operations that ultimately challenge every dental practice. We have done this while at the same time remembering that a cookie cutter training approach will not work because dental practices are all individual businesses.

Practice Analysis

We Provide the practice analysis report to gather essential information for evaluating your dental practice. Once the information has been gathered we will complete an on-sight evaluation which includes:

• Doctor / Consultant meetings
• On-sight evaluation and observation
• Meet with each team member privately and confidentially
• Comprehensive report with findings, recommendations and action plan
• Staff Survey

Management Program

Your management program will be designed to meet the wants and needs of your dental practice. The analysis will reveal the strengths and weaknesses of the practice which will guide us to a personalized action plan. Management programs may include but are not limited to:

Accounts Receivable / Collections                              Marketing

Production                                                                        Scheduling

Patient Satisfaction / Retention                                    Fee Evaluation

Documentation                                                                Practice Goals

Team Development / Satisfaction                                Job Descriptions

Monitoring System                                                           Case Presentation

Office Protocols                                                                Continuing Care

Team Meetings / Morning Huddles                              Communications                                                            

In-Office Seminars

• Individualized for your practice

Individual Staff Training

• Training specified by the Doctor

Staff Personnel Policy Manual

This policy was written to assist the myriad of employment law regulations with standards and policies that ensure compliance while avoiding costly labor problems. Since small businesses have not had the training nor can afford a specially trained human resource staff, this HR Program has been designed for you.

Integrated Performance Management System (IPM)

This assessment is a state-of-the-art tool for recruiting, screening, interviewing, performance appraisals, coaching, communications and team building. It is utilized to assess perceived attributes, motivators, character strengths, and limitations relevant to the job in question. The results are designed to reveal talents, attributes, and/or issues that otherwise would go undetected. The assessment represents a more objective and consistent means of evaluating candidates for success in a given position.

For more information on consulting services please contact us.